Can not download files from Google Drive using Firefox

Can not download files from Google Drive using Firefox ? | Mississippi

If you use extensions (“3-bar” menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions (“3-bar” menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: “3-bar” menu button# or Tools -> Add-ons -> Appearance
  • do NOT click the “Refresh Firefox” button on the Safe Mode start window
  • https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
  • https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Clear the cache and remove the cookies from websites that cause problems via the “3-bar” Firefox menu button (Options/Preferences).

“Clear the cache”:

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: “Clear Now”

“Remove the cookies” from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> “Use custom settings for history” -> Cookies: “Show Cookies”

Need Support? Call 1-855-969-1880.

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